Last updated: May 20, 2026

Terms & Conditions

These Terms & Conditions (“Terms”) govern the use of Dev Easel websites, products, plugins, digital services, support systems, and related resources.

By purchasing, downloading, installing, accessing, or using Dev Easel products or services, you agree to these Terms.

1. About Dev Easel

Dev Easel is a UAE-based company providing:

  • WordPress plugins

  • Marketplace software

  • Web-based products

  • SaaS tools

  • Digital services

  • Licensing systems

  • Documentation and support resources

Gigneo, Demi, and other Dev Easel products are developed and maintained by Dev Easel.

2. Definitions
  • “Company”, “we”, “our”, or “us” refers to Dev Easel.

  • “Products” refers to plugins, software, digital downloads, SaaS tools, and services provided by Dev Easel.

  • “User” refers to any individual or organization using our products or services.

  • “Marketplace Owner” refers to users operating marketplaces using products like Gigneo.

3. License & Usage

Certain Dev Easel products may be distributed under the GNU General Public License (GPL) or other applicable licenses.

Users may:

  • Install and use purchased products

  • Modify products for personal or client projects

  • Use products according to purchased license limits

Users may not:

  • Resell products as standalone competing products

  • Redistribute official premium files illegally

  • Claim ownership of Dev Easel products

  • Remove copyright notices or branding where prohibited

  • Use products for unlawful activities

License misuse may result in suspension or termination.

4. Product Updates

Active licenses may include access to:

  • Product updates

  • Security patches

  • Feature improvements

  • Compatibility updates

  • Documentation updates

Update access depends on the purchased license plan.

5. Support Policy

We provide support according to our official support policy.

Support may include:

  • Installation guidance

  • Product usage assistance

  • Bug investigation

  • Compatibility guidance

  • General troubleshooting

Support does not include:

  • Custom development

  • Website customization

  • Third-party plugin modifications

  • Server administration

  • Advanced design work

  • Marketplace management services

Support response times may vary.

6. Marketplace Responsibility

Marketplace owners using products such as Gigneo are fully responsible for:

  • Marketplace operations

  • User-generated content

  • Freelancer and employer interactions

  • Payment processing

  • Tax obligations

  • Legal compliance

  • Marketplace moderation

  • User disputes

  • Privacy compliance

Dev Easel only provides the software platform and is not responsible for marketplace activities conducted by third parties.

7. Payments & Billing

Users agree to provide accurate billing and payment information.

All payments are processed securely through supported payment providers.

Users are responsible for:

  • Applicable taxes

  • Subscription renewals where applicable

  • Payment processing fees

  • Maintaining valid payment methods

Prices may change without prior notice.

8. Payments

Payments are securely processed through third-party payment providers including Stripe.

By making a purchase, you authorize Dev Easel and its payment processors to charge the applicable fees, taxes, and recurring subscription charges where applicable.

9. Refunds & Chargebacks

Unauthorized chargebacks, payment disputes, or fraudulent claims may result in:

  • Suspension of licenses

  • Account termination

  • Revocation of product access

  • Restriction from future purchases

Users are encouraged to contact Dev Easel support before initiating disputes with payment providers.

10. Taxes

Users are responsible for any applicable taxes, duties, VAT, GST, or local governmental fees associated with purchases.

11. Subscription Billing (if applicable)

If you have recurring payments/licenses:

Certain products or services may renew automatically unless canceled before the renewal date.

By subscribing, users authorize recurring billing through Stripe or other payment providers.

12. Refund Policy

Refund requests are handled according to our official Refund Policy.

Refund eligibility may depend on:

  • Purchase date

  • Product usage

  • Technical issues

  • License abuse

  • Policy compliance

We reserve the right to deny refund requests that violate our policies.

13. Third-Party Integrations

Dev Easel products may integrate with third-party services including:

  • WooCommerce

  • Elementor

  • Payment gateways

  • Hosting providers

  • External APIs

  • Analytics systems

We are not responsible for:

  • Third-party outages

  • API limitations

  • External software conflicts

  • Service interruptions caused by third parties

Users are responsible for maintaining compatible environments.

14. Intellectual Property Rights

All products, software, plugins, branding, trademarks, documentation, website content, graphics, design assets, and digital resources provided by Dev Easel remain the intellectual property of Dev Easel unless otherwise stated.

This includes products such as Gigneo, Demi, and other current or future Dev Easel products and services.

Users may not:

  • Copy or redistribute official premium product files unlawfully

  • Resell Dev Easel products as standalone competing products

  • Remove copyright or licensing notices

  • Use Dev Easel branding, logos, or assets without permission

  • Claim ownership of Dev Easel products or materials

  • Use Dev Easel intellectual property in misleading or unauthorized ways

Any unauthorized use, reproduction, or distribution of Dev Easel intellectual property may result in license suspension, legal action, or permanent termination of services.

15. Limitation of Liability

All Dev Easel products, plugins, services, software, documentation, and digital resources are provided on an “as is” and “as available” basis without warranties of any kind.

To the maximum extent permitted by applicable law, Dev Easel shall not be held liable for:

  • Data loss or corruption

  • Business interruption

  • Revenue or profit loss

  • Security breaches caused by third parties

  • Hosting or server failures

  • Marketplace disputes between users

  • Payment gateway issues

  • Third-party plugin or theme conflicts

  • Service interruptions or downtime

  • Damages resulting from improper product usage

Users are responsible for maintaining:

  • Secure hosting environments

  • Website backups

  • Proper testing environments

  • Security configurations

  • Plugin and server updates

16. User Responsibilities

Users agree to use Dev Easel products and services responsibly and in compliance with applicable laws and regulations.

Users may not:

  • Use products for illegal activities

  • Distribute malware or harmful code

  • Abuse licensing systems

  • Share licenses unlawfully

  • Attempt unauthorized access to systems

  • Misuse support services

  • Violate intellectual property rights

  • Use Dev Easel products in harmful or fraudulent ways

Failure to comply may result in suspension or termination of licenses, services, or support access.

17. Third-Party Services & Integrations

Dev Easel products may integrate with third-party services and platforms including:

  • WordPress

  • WooCommerce

  • Elementor

  • Payment gateways

  • Analytics services

  • Cloud hosting providers

  • External APIs

  • Email delivery services

Dev Easel is not responsible for:

  • Third-party outages

  • API limitations

  • External software conflicts

  • Changes made by third-party providers

  • Service interruptions caused by external systems

Users are responsible for maintaining compatible environments and active third-party subscriptions where required.

18. Account Suspension or Termination

Dev Easel reserves the right to suspend or terminate access to products, licenses, updates, or support services if users:

  • Violate these Terms & Conditions

  • Abuse support channels

  • Engage in fraudulent activity

  • Share licenses illegally

  • Attempt to bypass licensing systems

  • Misuse Dev Easel products or services

Termination may result in:

  • Revoked license access

  • Disabled product updates

  • Restricted support access

  • Permanent account suspension

19. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws and regulations of the United Arab Emirates (UAE).

Any disputes arising from the use of Dev Easel products or services shall be subject to the applicable jurisdiction and legal processes within the UAE unless otherwise required by law.

20. Changes to These Terms

Dev Easel reserves the right to modify or update these Terms & Conditions at any time.

Updated versions will be published on official Dev Easel websites and platforms.

Continued use of Dev Easel products or services after updates constitutes acceptance of the revised Terms.

21. Contact Information

If you have questions regarding these Terms & Conditions, please contact us: hello@deveasel.com

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