Dev Easel is a UAE-based software and digital services company that develops WordPress products, plugins, marketplace solutions, digital tools, and web-based services.
Our products may include:

• WordPress plugins

• Marketplace software

• SaaS platforms

• Client services

• Documentation websites

• Demo websites

• Support systems

• Digital downloads

• Licensing systems

Dev Easel develops and maintains multiple digital products and WordPress solutions including Gigneo, Demi, and other software products and services.

We may collect different types of information depending on how users interact with our websites, products, and services.

Personal Information

We may collect:

• Full name

• Email address

• Billing details

• Company information

• Payment details

• Support communication

• Account credentials

• Purchase history

• License information

Technical Information

We may automatically collect:

• IP address

• Browser type

• Device information

• Operating system

• Referral URLs

• Usage statistics

• Session data

• Cookies and analytics information

Product Usage Information

Depending on the product or service used, we may collect:

• Plugin activation details

• License validation data

• Website URLs

• Product version information

• Error logs

• Support diagnostics

• Update request information

Marketplace Data

Certain Dev Easel products may include marketplace, migration, backup, SaaS, licensing, eCommerce, or service-based functionality depending on the product type. Some products may allow users to collect or manage user-generated information including:

• Freelancer profiles

• Employer profiles

• Services and job listings

• Reviews and ratings

• Messages and communication

• Messages and communication

• Uploaded media and attachments

Marketplace owners are solely responsible for the data collected on their own websites.

We use collected information to:

• Provide products and services

• Process orders and payments

• Activate licenses and updates

• Improve products and user experience

• Respond to support requests

• Send important notifications

• Prevent abuse, fraud, or unauthorized access

• Analyze website and product performance

• Improve documentation and resources

• Comply with legal obligations

We do not sell personal information to third parties.

Our websites may use cookies and similar technologies to:

• Remember user preferences

• Improve website functionality

• Maintain login sessions

• Analyze traffic and user behavior

• Improve product experience

• Track marketing and campaign performance

Users can manage or disable cookies through browser settings.

Disabling cookies may affect certain website features.

Dev Easel products may integrate with third-party services including:

• WooCommerce

• Elementor

• Payment gateways

• Email delivery providers

• Cloud hosting services

• Analytics providers

• Live chat providers

• Licensing systems

• CDN providers

These third-party services may collect information according to their own privacy policies.

We are not responsible for the privacy practices or operations of third-party providers.

Certain Dev Easel products may require:

• License activation

• Domain verification

• Update validation

• Purchase verification

To provide these services, we may process:

• Website URLs

• License keys

• Product version details

• Activation status

This information is used solely for licensing, support, updates, and security purposes.

Products like Gigneo are self-hosted WordPress solutions.

Marketplace owners using our products are fully responsible for:

• User data collection

• User privacy compliance

• Payment processing

• Marketplace moderation

• User-generated content

• Local legal compliance

• Security configurations

• Data retention policies

Marketplace owners should publish their own Privacy Policy and Terms & Conditions for their marketplace users.

We use third-party payment processors, including Stripe, to securely process payments for our products and services.

Payment information such as credit card details is processed directly by Stripe and is not stored on Dev Easel servers.

When making a purchase, certain information may be shared with Stripe, including:

• Name

• Email address

• Billing address

• Payment amount

• Transaction metadata

• IP address and fraud prevention data

Stripe processes personal data according to its own privacy policy:

Stripe Privacy Policy

We use Stripe for:

• Payment processing

• Subscription billing

• Fraud prevention

• Chargeback handling

• Transaction security

By purchasing products or services from Dev Easel, users agree to Stripe’s processing of payment-related information.

We take commercially reasonable measures to protect information from:

• Unauthorized access

• Disclosure

• Alteration

• Misuse

• Data loss

However, no internet-based system or electronic storage method is completely secure.

Users are responsible for maintaining secure passwords, hosting environments, backups, and website security.

We retain information only as long as necessary to:

• Provide products and services

• Maintain licenses and accounts

• Meet legal obligations

• Resolve disputes

• Enforce agreements

Users may request deletion of certain personal information where legally applicable.

Depending on applicable laws and jurisdictions, users may have the right to:

• Access personal data

• Request corrections

• Request deletion

• Withdraw consent

• Restrict processing

• Request data portability

Requests may be submitted through our official support channels.

Dev Easel operates internationally while being based in the United Arab Emirates (UAE).

By using our websites, products, or services, users understand that information may be processed and stored in different jurisdictions depending on hosting infrastructure and service providers.

Our products and services are not intended for children under the age of 13.

We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time.

Updated versions will be published on our website with the revised date.

Continued use of our products or services after changes means users accept the updated Privacy Policy.

If you have questions regarding this Privacy Policy, please contact us: hello@deveasel.com